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Last updated 5th May 2026

Terms and Conditions
Website and App

1. About Dog Friendly

These Terms and Conditions govern the use of Dog Friendly services.

Dog Friendly is owned and operated by Dog Friendly Oy, a company registered in Finland under Business ID 3590920-6 (“Dog Friendly”).

These Terms apply to:

  • the Dog Friendly website, and

  • the Dog Friendly mobile application, including any beta versions (together referred to as the “Service”).
     

Dog Friendly provides an informational service designed to help people discover places where dogs may be welcome.

The Service is currently offered in beta and focuses on venues located in the Helsinki Capital Region, including Helsinki, Espoo, and Vantaa, Finland.


By accessing or using the Service, you agree to these Terms and Conditions. If you do not agree, please do not use the Service.

2. Nature of the Service

Dog Friendly provides informational guidance only. 

The Service is provided solely for general informational purposes and should not be relied upon as definitive or authoritative.
The Service does not constitute legal, regulatory, professional, safety, hygiene, or venue-access advice.

 

Information available through the Service may be based on:

  • publicly available sources,

  • third-party services (including mapping services such as Google Maps),

  • information provided by venues,

  • user contributions and observations.

Users assume full responsibility for any decisions made based on information available through the Service.

 

3. Venue Status Labels

Dog Friendly uses informational labels solely to indicate how information about a venue has been obtained. These labels are provided for transparency purposes only and do not constitute verification of legal compliance, guarantees, certifications, approvals, or endorsements of any kind.

Dog Friendly Partner

A venue is marked as a “Dog Friendly Partner” when it has actively joined the platform.

Verified

A venue is marked as “Verified” when Dog Friendly has received confirmation (written or oral) that dogs may be allowed at the venue. The term “Verified” refers only to the receipt of information and does not imply independent verification, legal validation, or ongoing monitoring.

 

Community Added

A venue is marked as “Community Added” when it has been suggested or added by users or identified through publicly available information, without direct confirmation from the venue. Dog Friendly acts solely as an intermediary platform that displays information from third-party and user-generated sources.​

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These labels:

  • indicate only the source or method by which information has been obtained,

  • do not imply accuracy, completeness, legality, or current validity of the information,

  • do not constitute a recommendation, endorsement, or approval of any venue or its practices,

  • may be incomplete, inaccurate, outdated, or subject to change at any time.

Dog Friendly does not independently verify all information and makes no representations or warranties regarding:

  • whether dogs are permitted at a venue,

  • the conditions under which dogs are allowed,

  • compliance with applicable laws, regulations, or hygiene requirements,

  • the safety, suitability, or practices of any venue.

 

Dog Friendly has no obligation to monitor, validate, or update venue information on an ongoing basis.​ Venues remain solely responsible for their own policies, operations, and compliance with applicable laws. 

Users are solely responsible for verifying all relevant information directly with the venue before visiting and for complying with any applicable rules or requirements.

Users assume full responsibility for any decisions made based on information available through the Service.

Dog Friendly is not responsible for the conduct, policies, compliance, or actions of any listed venue, regardless of how it is labeled.

 

To the fullest extent permitted by Finnish and EU law, Dog Friendly disclaims all liability for any loss, damage, or inconvenience arising from:

  • reliance on label classifications,

  • inaccuracies or omissions in venue information,

  • changes in venue policies or conditions,

  • or any interaction with a listed venue.

4. Internet Requirement

An active internet connection is required to use the Dog Friendly website. Venue information, maps, and updates are accessed online and may not be available offline.

Dog Friendly is not responsible for issues caused by connectivity problems, network interruptions, or outages of third-party services.

Dog Friendly does not guarantee uninterrupted, continuous, or error-free availability of the Service.

5. Data Sources and Third-Party Information

Venue information may be sourced from:

  • publicly available online information,

  • third-party services such as Google Maps,

  • user contributions,

  • venue-provided information.
     

Dog Friendly does not control third-party data and does not guarantee its accuracy, completeness, or availability.

6. Intended Use

The Service is intended for general informational use.

By using the Service, you agree to:

  • use information responsibly,

  • verify details directly with venues where necessary,

  • comply with applicable laws and venue policies.

7. Use by Dog Owners

If you use the Service as a dog owner, you agree to:

  • confirm venue policies before visiting,

  • behave responsibly and respectfully with your dog,

  • comply with hygiene, safety, and legal requirements,

  • ensure your dog is under control at all times.
     

Dog Friendly is not responsible for:

  • access decisions made by venues,

  • user experiences at venues,

  • any consequences arising from visits.

8. Use by Businesses

If you participate as a business (including during the beta), you confirm that:

  • the information you provide is accurate to the best of your knowledge,

  • you have the right to provide any submitted content,

  • you allow Dog Friendly to display this information within the Service.

Businesses are solely responsible for ensuring that all submitted information is accurate, lawful, up to date, and does not infringe any third-party rights.

Participation does not:

  • guarantee visibility or customer traffic,

  • constitute endorsement,

  • create a commercial agreement unless explicitly agreed separately.
     

Dog Friendly reserves the right to:

  • edit, reclassify, or remove listings,

  • update information based on new data or feedback

  • suspend, restrict, or remove business access where necessary.

9. Community Contributions

Users may submit or suggest venues.

Dog Friendly does not guarantee the accuracy of community-submitted information and may update or remove content at its discretion.

10. Intellectual Property

All content, structure, text, design, logos, and functionality of the Dog Friendly website, excluding third-party data and venue-provided content, are the property of Dog Friendly Oy or its licensors.

No rights or licenses are granted to users except as required by law. You may not copy, reproduce, modify, distribute, or otherwise use website content without prior written permission.

Venue-provided content remains the property of the respective venue or rights holder.

11. Third-Party Services

The Service may rely on third-party providers, including mapping services such as Google Maps.
 

Dog Friendly is not responsible for:

  • the accuracy, availability, or content of third-party services.
     

Use of such services is subject to their own terms and policies.

12. Disclaimer

The Dog Friendly website is provided “as is” and “as available.”

While reasonable efforts are made to keep information up to date, Dog Friendly does not guarantee the accuracy, completeness, or reliability of the information provided.

 

Use of the website is at your own discretion and risk.

Dog Friendly makes no warranties of any kind, whether express or implied, including but not limited to accuracy, reliability, availability, fitness for a particular purpose, or non-infringement.

Dog Friendly does not guarantee that the Service will be uninterrupted, secure, error-free, or continuously available.

 

13. Limitation of Liability

To the extent permitted by Finnish and EU law, Dog Friendly is not liable for:

  • denied access to venues,

  • changes in venue policies,

  • reliance on information provided,

  • any loss, damage, or inconvenience arising from use of the Service,

  • interactions between users, businesses, or third parties.


Nothing in these Terms limits liability where such limitation is not permitted by law, including liability for intent or gross negligence.

14. Changes to the Website or Terms

Dog Friendly may update the website, its features, or these Terms from time to time.

Updated Terms will be published on the website with a revised “Last updated” date. Continued use of the website after changes take effect indicates acceptance of the updated Terms.

15. Beta Service Notice

The Service is currently in beta.

This means:

  • features may change or be discontinued,

  • information may be incomplete,

  • errors or interruptions may occur.

16. Beta Access, Availability, and Free Use

Access to the Dog Friendly beta Service is limited and subject to availability. Dog Friendly reserves the right to accept or decline participation from users and businesses at its sole discretion.

The beta version of the Service is provided free of charge for a limited period, as determined by Dog Friendly. Dog Friendly reserves the right to modify, limit, or introduce fees for the Service or any of its features at any time upon transition to an official release or thereafter.

Participation in the beta does not guarantee continued access to the Service, specific features, or any benefits once the beta phase ends.

Dog Friendly may:

  • modify or discontinue beta access at any time

  • change the scope of features available,

  • introduce new terms, pricing, or conditions for continued use. 

  • Users and businesses are not obligated to continue using the Service after the beta phase.

  • Upon the transition from beta to an official version, users may be required to:

 

Users and businesses are not obligated to continue using the Service after the beta phase.

 

Upon the transition from beta to an official version, users may be required to:

  • accept updated Terms and Conditions,

  • re-confirm participation, or

  • create a new account depending on system changes
     

​Dog Friendly will make reasonable efforts to inform users of such changes in advance.

17. Data and Account Deletion During and After Beta

Users and businesses may request deletion of their account and associated personal data at any time by contacting Dog Friendly.

Dog Friendly reserves the right to:

  • delete inactive accounts,

  • remove beta data that is no longer necessary,

  • reset or remove user data as part of system updates or transition to the official version.

 

While reasonable efforts may be made to retain user data, data continuity between beta and the official version is not guaranteed.

All data handling remains subject to the Privacy Policy.

18. Suspension and Termination

Dog Friendly reserves the right to suspend, restrict, or terminate access to the Service at any time, with or without notice, where Dog Friendly considers it necessary for security, legal, operational, or service-related reasons.

This may include, but is not limited to, misuse of the Service, violation of these Terms, submission of unlawful or misleading content, or actions that may harm Dog Friendly, other users, businesses, or third parties.

19. Governing Law and Jurisdiction

These Terms are governed by the laws of Finland.

Any disputes arising from or related to the use of the website shall be subject to the jurisdiction of the competent courts of Finland. Where applicable, disputes shall be handled by the courts of Finland with jurisdiction over Dog Friendly Oy’s registered office.

20. Indemnification

Users and participating businesses agree to indemnify and hold harmless Dog Friendly Oy from any claims, damages, liabilities, losses, costs, or expenses (including reasonable legal fees) arising from or related to:

  • their use of the Service,

  • any violation of these Terms,

  • any information, content, or materials they submit or provide through the Service,

  • any infringement of third-party rights (including intellectual property, data protection, or other legal rights),

  • any unlawful, misleading, or negligent conduct connected to their use of the Service.

 

For the purposes of these Terms, “participating businesses” refers to businesses that have actively engaged with the Service, including by creating an account, submitting information, or otherwise interacting with Dog Friendly.

21. Contact Information

For questions, feedback, or legal inquiries, please contact:

Dog Friendly Oy
Business ID: 3590920-6
Email: info@dogfriendly.fi

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